Términos de Suscripción y Pago

Subscription and Payment Terms

Effective as of [EFFECTIVE_DATE]

These Subscription and Payment Terms ("Payment Terms") apply when you subscribe to a paid plan for the [PRODUCT_NAME] service offered by Lemus Digital LLC ("Company," "we," "us," or "our"). They are in addition to our Terms of Service and Privacy Policy. By subscribing to a paid plan or starting a free trial that may convert to a paid plan, you agree to these Payment Terms.


1. Plans and Pricing

1.1 Available Plans

We offer:

  • Free plan: Limited features and usage (e.g., a set number of galleries and storage). No payment is required. We may change the free plan limits with reasonable notice. The free plan may be offered indefinitely ("freemium") or as a time-limited trial (e.g., one month); if it is a trial, the terms of the trial are described below and at sign-up.
  • Paid plans: For example, Basic, Professional, and Enterprise (or as described on our pricing page). Each paid plan has specific limits (e.g., number of galleries, storage) and a monthly or annual price. Current pricing and features are displayed at https://[DOMAIN]/pricing (or the then-current pricing page).

1.2 Currency and Tax

Prices are in U.S. Dollars (USD) unless otherwise stated. Applicable taxes (e.g., sales tax, VAT) may be added where required by law. You are responsible for any taxes that apply in your jurisdiction. If we are required to collect tax, we will show it at checkout or on your invoice.

1.3 Price Changes

We may change the price of a plan with at least thirty (30) days' notice by email or by a clear notice in the Service. The new price will apply at the start of the next billing cycle after the notice period. If you do not agree to the new price, you may cancel your subscription before the new price takes effect; otherwise, your continued use constitutes acceptance. Price changes do not affect the current billing period already paid.


2. Billing and Payment

2.1 Payment Method

You must provide a valid payment method (e.g., credit or debit card) that we or our payment processor accept. We use Stripe (and may use other processors such as PayPal for certain options) to process payments. By subscribing, you authorize us to charge your payment method for the fees associated with your plan on a recurring basis until you cancel. You can update your payment method through the billing section of the Service or via the link we provide (e.g., Stripe Customer Portal).

2.2 Billing Cycle

  • Monthly plans: You are billed each month on or around the same calendar day as your subscription start date.
  • Annual plans: You are billed once per year on or around the anniversary of your subscription start date.

Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date.

2.3 Invoices

Invoices are available in your account or via the link provided (e.g., Stripe Customer Portal) and may be sent to the email address on file. You must keep billing information accurate so we can send invoices and important notices.


3. Free Trial (If Offered)

If we offer a free trial (e.g., one month at no charge):

  • You will not be charged until the trial ends.
  • At the end of the trial, if you have not cancelled, we will charge your payment method for the plan you selected (monthly or annual, as chosen at sign-up).
  • You may cancel at any time during the trial to avoid being charged. No refund is due for an unused portion of a trial.
  • We may require a valid payment method at the start of the trial to prevent abuse. We will not charge it until the trial ends unless you upgrade or we have clearly stated otherwise.

Trial eligibility (e.g., one trial per organization) is at our discretion. We may discontinue or modify trial terms with notice.


4. Upgrades and Downgrades

4.1 Upgrade

If you upgrade to a higher plan (e.g., from Basic to Professional), the new plan and limits typically take effect immediately or at the start of the next billing cycle, as indicated in the Service. We may charge a prorated amount for the remainder of the current period; the exact handling will be shown at the time of upgrade.

4.2 Downgrade

If you downgrade to a lower plan (e.g., from Professional to Basic), the change takes effect at the end of your current billing period. Until then, you keep the benefits of your current plan. After the downgrade, you must bring your usage (e.g., number of galleries, storage) within the new plan's limits. If you exceed the new limits, we may restrict certain actions (e.g., creating new galleries or uploading) until you reduce usage or upgrade again.


5. Cancellation and Refunds

5.1 Cancellation by You

You may cancel your paid subscription at any time from your account settings or via the billing portal we provide (e.g., Stripe Customer Portal). Cancellation means that your subscription will not renew at the end of the current billing period. You will retain access to the paid features until the end of the period you have already paid for. We do not provide refunds or credits for the unused portion of a billing period after cancellation, except as required by law or as stated in Section 5.3.

5.2 Cancellation by Us

We may suspend or cancel your subscription if you breach our Terms of Service or these Payment Terms, or if we discontinue the plan. We may also cancel or refuse renewal for non-payment after attempting to collect (see Section 6). If we cancel for your breach, we are not obligated to refund any fees.

5.3 Refund Policy

Except where required by law (e.g., consumer rights in your jurisdiction), all fees are non-refundable. We do not provide refunds for partial months or years, or for unused time after cancellation. If you believe you were charged in error, or if you have a legal right to a refund in your country, contact us at [EMAIL_SUPPORT] or [EMAIL_LEGAL] with your account details and reason; we will review and respond in accordance with our policy and applicable law.


6. Failed Payments and Account Status

If a payment fails (e.g., expired card, insufficient funds), we or our payment processor may retry in accordance with our billing configuration. We will notify you and ask you to update your payment method. If the payment remains unpaid after a reasonable period (e.g., after retries and a grace period), we may suspend your access to paid features until the balance is paid. Continued non-payment may result in downgrade to the free plan or termination of your account in accordance with our Terms of Service. You remain responsible for any unpaid fees for the period during which you had access to the paid plan.


7. Your Responsibilities

You are responsible for:

  • Providing accurate billing and contact information and keeping it up to date.
  • All charges incurred under your account, including by team members with access to your organization's billing.
  • Compliance with these Payment Terms and our Terms of Service.

8. Governing Law and Contact

These Payment Terms are governed by the same law and dispute resolution provisions as our Terms of Service. For billing or subscription questions:

Lemus Digital LLC
[STREET ADDRESS]
[CITY], [STATE] [ZIP CODE]
[COUNTRY]
Email: [EMAIL_SUPPORT] or [EMAIL_LEGAL]
Website: https://[DOMAIN]

Last updated: [EFFECTIVE_DATE]